Employment Background Investigations

HEALTHCARE

Can there be any other industry more required to perform due diligence in the hiring process than the healthcare industry? Patients need to be protected from harm and treated by professionals with the highest standards. Everyone involved, from administrators to vendors must be thoroughly vetted so that healthcare workers and patients are protected from danger, fraud, malpractice, theft and more. Healthcare companies can be confident that Alliance professionals are trained and certified, provide personalized support, perform background investigations that comply with FCRA and EEOC Guidelines and measure our Brand Promise to provide an excellent client experience. In addition to criminal searches, we also provide a variety of drug testing options that integrate with national laboratories.

You can schedule a webinar with one of our experienced staff members to review the different searches available, review clients/subcontractors requirements for background investigations, demo our secure website, review the background investigation process, review sample reports and answer any questions you may have. Just complete the form at right and a representative will contact you as soon as possible.

Social Security and Address History Search

This search is conducted by running the applicant’s social security number through a database, which will populate a list of previous residences in which the applicant has lived. This data is compiled from applicants’ utility bills, credit and loan applications, and the like. Any alias or maiden names previously used by the applicant will also appear in this search. Should any additional areas or names appear within the previous 7 years, the client will be notified and asked whether they would like additional searches on each additional name and area. This search also verifies the validity of the social security number provided by the applicant.

This search is a building block of every background investigation!

Why is this search so important?
  • Verifies the validity of the social security number and issue date
  • Provides a list of names and aliases used
  • Provides a list of addresses reported and associated with the applicant
Statewide Criminal Search

Statewide Searches are available in most states.

A search of statewide criminal convictions for misdemeanors and felonies in a state. Most states require a statewide statutory fee to conduct this search. New York State searches are conducted through the Office of Court Administration. (See Pros and Cons Below)

Statewide
  • PROS
    • Generally, felony & misdemeanor records throughout the entire state
    • Comprehensive, includes many jurisdictions and several towns and villages
    • Eliminates need to search counties as it covers ALL jurisdictions with most states, with some exceptions
  • CONS
    • Statutory Fees ($66 in NY!), generally less in others
    • Requires additional due-diligence if an adverse record is found
    • Not available in several states
    • Not all areas are reporting to state, some smaller towns/jurisdictions not reporting
Federal Criminal Search

This is a criminal search at the federal level. Federal crimes include bank robbery, drug trafficking, embezzlement, crimes that cross state lines and crimes that occur on federal property such as a military base. The federal-level criminal convictions search is based upon jurisdiction of residency.

  • Misdemeanor – A minor crime, punishable by fine or confinement in other than prison (local jail/county correctional facility.) EXAMPLES INCLUDE:  petit larceny, DWI, assault, battery
  • Felony – A serious crime that is punishable by more than one year of imprisonment up to death by execution. EXAMPLES INCLUDE:  rape, murder, burglary, serious drug-related offenses
National Sex Offender Registry Search

The National Sex Offender Registry consist of all States, the District of Columbia, U.S. Territories, and Indian Country for levels 2 and 3.  We conduct statewide Sex Offender Registry searches through the National database based on the areas the applicant has resided in within the last 7 years.  In New York State, we search for Levels 1, 2, and 3 in the Sex Offender Registry.

Information on Level 1 offenders is not available in all states when conducting research as the Sex Offender Registry Board does not have the authority to disseminate information identifying Level 1 offenders in certain states.  Level 1 offender information is, however, available via written request in New York State through the New York State Division of Criminal Justice Services. (Which is covered by Alliance Worldwide Investigative Group when searching New York.)

In addition, Level 1 offenses, in which a conviction was obtained, may appear in a Statewide Criminal Search result in other states depending on the reporting of each individual state. Please contact a representative from Alliance for more information about a state or area.

The sex offender registry search is conducted by the exact name, date of birth, and area. Should an applicant appear on the registry, the client will promptly be notified.

National Criminal Search

Searches a national database to identify criminal convictions. The National Criminal Search identifies possible adverse findings or criminal records throughout various jurisdictions in the United States. It is an ideal way to uncover information from multiple jurisdictions because everything from traffic and moving violations to serious criminal offenses are recorded. The National Criminal Search is a vital tool to quickly discover where a person may have a possible criminal record.

Multi-jurisdictional (National)
  • PROS
    • “National” Coverage
    • Fast Turnaround Time
  • CONS
    • Not comprehensive
    • Often not accurate and missing information
    • Does not limit liability
    • Requires additional research
DMV Searches

The driver’s license history search is conducted by running the applicant’s driver’s license number through the DMV database. This search will verify the status of an applicant’s driver’s license as valid, suspended, or other. It will also populate a list of any traffic infractions by the applicant, such as DWI’s, speeding, accidents, failures to appear in court, etc. Should any adverse findings be discovered, the report will be flagged, so the client will be alerted.

Office of Foreign Assets Control (OFAC) Search

This search allows US firms to ensure they are not doing business with individuals or firms being sanctioned by the US or individuals involved in terrorist, narcotics and other disreputable activities that could negatively affect the company. All organizations both big and small need to be OFAC compliant.

OFAC Searches include:
  • U.S. Patriot Act Searches – Searches a government “terrorist” list of individuals wanted for questioning involving possible financial crimes.
  • Nonproliferation Sanctions – The United States imposes sanctions under various legal authorities against foreign individuals, private entities, and governments that engage in proliferation activities.
  • Parties Engaged in Proliferation Sanction List – Sanction List that focuses on foreign individuals, private entities, and government agencies that engage in proliferation activities.
Extended Global Sanctions (GSA) Search

The General Services Administration search is conducted by individual name and searches all active exclusion records that have been entered by the Federal government, identifying those parties excluded from receiving Federal contracts, certain subcontracts, and certain types of Federal financial and non-financial assistance and benefits.

Infinity Screening

Infinity Screening continuously screens employees during their employment on a bi-yearly, yearly or quarterly basis. Also referred to as “continuous screening” it is a post-hire background investigation that continuously investigates employees at various intervals, post-hire, throughout the employee’s time with the company.

Depending on the package, AWIG can conduct the following screenings:
  • SSN Verification
  • Address History
  • Sex Offender Registry
  • Drivers’ License Search
  • Statewide Complete Convictions
  • Countywide Felony Convictions
  • Federal Criminal Convictions
  • US Patriot Act (Government Terrorist Watch List)

This service allows organizations to gather up-to-date information concerning their employees and assist organizations in their decision-making processes regarding promotions, transfers etc.  Infinity screening also gives an organization legal recourse if the employee attempts to defraud or manipulate the company.

E-Verify Search

E-Verify is used to verify an applicant’s legal eligibility to work in the United States, as either a U.S. citizen or a foreign citizen with necessary authorization. This verification requires a signed I-9 (Employment Eligibility Verification Form) from the new hire. This form is then submitted to the Social Security Administration and U.S. Citizenship and Immigration Services (USCIS) to determine whether the information matches government records and whether the new hire is authorized. We are required to conduct the E-Verify searches within 3+/- business days from the employees start date. This verification process may only be conducted once an applicant is hired. A dispute process is built into the verification system.

Drug Screening

Alliance proudly serves all industries with state-of-the-art drug testing services, including electronic chain of custody and monitoring. Alliance prides itself on working with clients to ensure that the entire investigative process is seamless and compliant. We offer hair drug testing, alcohol testing, and oral fluid testing.

Alliance Worldwide Investigative Group offers the following drug screening services:
  • Random Drug Screening
  • Pre-employment Drug Screening
  • Reasonable Suspicion
  • Post-Accident
  • Return to Work

Drug testing comes in four forms:  urine, hair, blood, oral fluid. We offer hair (5, 5+, 9+, 12) and urine (5, 9, 10, 10+) testing panel drug screenings at either Labcorp or Quest.

Office of Inspector General (OIG) Search

The Office of the Inspector General search is conducted by individual name and searches all active exclusion records that have been entered by the Federal government, identifying those parties excluded from federally funded health care programs, such as Medicare and Medicaid. It is important to note that anyone who hires an individual on the exclusions list may be subject to civil monetary penalties.

Office of the Medicaid Inspector General

Medicaid seeks to ensure that the medical providers participating in the program are professional, ethical, and provide recipients with quality healthcare services. When it is determined that a provider should no longer be eligible to participate in the program due to their unethical behavior, the individual or the entity is placed on a list of excluded providers.

CBSV Search

CBSV verifies whether a name and Social Security Number (SSN) combination matches the data in SSA’s records. The submitted information is matched against SSA’s Master File of Social Security Numbers (SSNs). The matching elements include: Social Security Number, name, date of birth and death index if available. Each SSN and name combination submitted to CBSV will be returned with a “successful” or “unsuccessful” verification code indicating that the submission either matches or does not match our records. If applicable, we will report a death indicator when our records reflect that the SSN holder is deceased.

Healthcare Compliance Search – includes all required debarment and blocked person’s lists

The healthcare compliance search includes all required debarment and blocked person’s lists. This is a proprietary search of Alliance Worldwide Investigative Group and includes but is not limited to: OIG Health & Human Services Exclusion List, Department of Health Services Debarment Lists, FDA Debarment List, Adult Abuse Lists, all debarment lists required for healthcare laws and sanctions.

Employment Verification

Employment verifications are conducted by contacting the applicants’ current and previous employers. Typically, we will verify applicants’ previous employment over the past 7 to 10 years. The information we obtain includes, but is not limited to position held, hire and termination date, wage/salary, type/status, and reason for leaving. This information is verified through the Human Resources department in which employee records are kept. Per company policy, many entities are only able to verify the position held and start and end date for employees. However, the effort to obtain all information will always be made. Our efforts include 5 attempts to contact the employers. Should we find a discrepancy in the information provided by the applicant and the information provided by the employer, the report will be flagged, and the responsibility will fall on the applicant should he/she wish to dispute such discrepancy. We also flag an employment verification if we were unable to compete the verification for whatever reason.

Education Verification

Education verifications are conducted by contacting the applicants’ educational institutions in which they received their highest degree. Current enrollment may also be verified for internships, applicants who are minors, and per client request. The information we obtain includes, but may not be limited to, graduation date, degree received, major(s), GPA, and honors claimed. This information is obtained through the registrar’s office or guidance office, depending on the type of institution. General Education Diplomas may also be verified. Five attempts at verification will be made. Should we find a discrepancy in the information provided by the applicant and the information provided by the educational facility, the report will be flagged, and the responsibility will fall on the applicant should he/she wish to dispute such discrepancy.

Professional License Verification

This search is conducted to verify vital information regarding licensed professionals who offer services, including the licensee’s name, profession, license number, location, date of original license, registration status, and any disciplinary action taken on such license.

Professional License Monitoring

We will continually monitor the applicants professional license to ensure the license is still valid and there are no disciplinary actions against the employee.

Professional Reference Verification

Reference verifications are conducted by contacting individuals, provided by the applicant or client, with whom they have worked in a professional capacity or know personally. Examples include, but are not limited to, supervisors, colleagues, and clients. Upon contacting each professional reference, a series of questions are asked relating to the applicants’ skills and abilities in a work environment. Five attempts will be made to speak with each reference via telephone and/or email. We have a set of 25 questions that we ask the personal or professional references. If preferred, our clients can provide their own set of questions.

Healthcare Sanction Monitoring

Per the Department of Health and Human Services requirements, we will continually monitor your current employees by checking the Healthcare Sanction database on a monthly, quarterly or yearly basis.

Background Investigation Case Studies
Download this white paper on Alliance “Background Investigation Case Studies” to learn why it’s important to avoid pitfalls and err on the side of caution